Who we are
This website is operated by GENERAL ALUMINIUM FORGINGS US, INC., 1055 E Francis St, Ontario, CA 91761, United States (“we”, “us”). This policy explains how we handle information you provide through this website.
Information we collect
We collect the information you choose to submit through our forms, which may include:
- Your name, company name, email address and phone number;
- Your preferred contact method;
- Project details such as component descriptions, materials, quantities, dimensions and delivery dates;
- Quote or purchase order numbers and the content of your messages;
- Files you upload, such as drawings, specifications or images.
Like most websites, our hosting provider may also process basic technical data such as IP address, browser type and pages visited, for security and to operate the site.
How we use information
We use the information you submit to review and respond to your inquiry, prepare quotes, support existing orders, and communicate with you about your request. We do not sell your personal information.
Sharing
We share information only with service providers that help us operate this website and process form submissions (for example, hosting and form-delivery services), and where required by law. These providers may use the information only to perform services for us.
Files you upload
Drawings and technical documents you upload are used only to evaluate and fulfil your request. Please do not upload information that you are not authorized to share. If your documents are subject to export-control or confidentiality requirements, tell us before sending them.
Cookies and analytics
This website does not use advertising cookies. If we enable website analytics, we will use a privacy-conscious service and update this policy to describe it.
Retention and security
We keep inquiry information for as long as needed to respond to you and for our legitimate business records, and we take reasonable measures to protect it. No method of transmission over the internet is completely secure.
Your choices
You may ask us to access, correct or delete personal information you have submitted, subject to legal requirements. California residents may have additional rights under applicable state law.
Contact
For privacy questions, use our contact form or write to GENERAL ALUMINIUM FORGINGS US, INC., 1055 E Francis St, Ontario, CA 91761.
We may update this policy from time to time; the date above shows the latest version.